Looking for a U.S. sales lead for 60 Decibels

Hello blog readers, I’d like to ask for your help.

I’m looking to hire someone to work directly with me to lead up U.S. sales for 60 Decibels.

As a regular reader of this blog, you’ll know that 60 Decibels is the company Tom Adams and I co-founded last year to make social impact measurement fast, nimble and useful to the people working to create social change. Our goal is to put the voice of the customer back where it belongs: at the heart of social impact measurement.

We’ve had a great first year. We are working with some of the most dynamic, forward-thinking investors, companies and nonprofits around the world. In 2019 we spoke to more than 50,000 customers in more than 30 countries, delivering more than 200 Lean Data projects. We have a 30+ person team based in four countries. We work hard and we believe in what we’re doing.

The real secret to our success is a handful of loyal customers who show up as true partners. They push us to do our best work. They have high standards and ask us to keep raising the bar. And, quietly but consistently, they support our success by spreading the word to others about the good work that we do.

The salesperson I’d like to work with understands that this is the only approach to build something that lasts: client by client, day by day, doing work worth talking about.

The person we’re looking for has personal experience with social impact measurement. She might have gained this experience working as an impact investor, a philanthropic funder, or a social entrepreneur; or maybe she’s worked to provide impact measurement solutions to those sorts of organizations. Regardless of her specific path, she has significant first-hand experience with the problem we’re trying to solve. She’ll also understand that great selling starts with passionately believing in an idea. She’ll be an effective storyteller, always be looking to learn, and demonstrates all the hustle, resilience, and sense of humor that are the hallmarks of any great professional.

As a regular reader of this blog, I’m guessing you have a sense of the kind of person I’m looking for. Above all, I hope it’s clear how personally I take my work, the values I try to bring to it every day (reflected in our 60 Decibels values), and my willingness to share when I’ve gotten things right and when I’ve fallen short.

I believe that this sort of grounded authenticity is what ultimately empowers us to enlist others in our shared mission of making the world a better place.

The full job spec is here, and people can apply directly for the job here.

Applications close on February 15th, but I’ll start reviewing applications immediately, so don’t delay.

Seth Godin and Tim Ferris: What’s Your Job?

“What I do for a living is notice things.”

That one sentence is the most remarkable statement in the wonderful two-hour conversation Seth Godin has with Tim Ferris in a recent episode of Tim’s podcast.

Seth Godin, the many-times best-selling author, entrepreneur, speaker, teacher, iconoclast, and blogger. His job, in his words, is “to notice things.”

We should all have such a distilled version of the job that we really do (at work, in our families, in our lives).

If you had to boil it all down, like Seth does (“I notice things”), what’s your job?

In addition to answering that question for yourself, you could ask each person in your company to answer, then share those answers and discuss. It would be a great conversation.

(Bonus points for three words or less, but definitely no more than 10.)

 

Bringing Joy to our Jobs

I’ve written before about Total Immersion swimming. While it’s taught me a good deal about swimming, the bigger lessons are the Kaizen-based mindset that form its foundation.

Kaizen, a Japanese word that describes the idea of continues improvement, is an attitude we can apply to anything in life. For me, Kaizen is a mindset that is equal parts curiosity, self-reflection, self-knowledge, high standards, patience, and discipline.

To illustrate the thinking, here’s an excerpt from a Total Immersion blog post by TI founder, the late Terry Laughlin, that I got a few weeks ago. Swimming is, of course, just a placeholder:

Expect improvement. Most adult swimmers have become resigned to swimming year after year with little to show for it. A T.I. Swimmer’s goal should be Kaizen (continuous improvement) Swimming. Because swimming offers limitless opportunities for solving the UHSP (Universal Human Swimming Problem) and increasing self-awareness, you could continue gaining in Mastery for decades. I still make exciting advances every year, and still sense almost limitless possibilities for further improvement. The refinements I’m making are fairly subtle, but my capacity for fine distinctions in position and timing has increased steadily. My current focus is on greater relaxation, especially when swimming faster.

There’s so much to grab onto in this short excerpt:

  • The mindset of expecting improvement, rather than resignation to being stuck. It’s all too common in the workforce to resign oneself to no longer improving. Not only is this a depressing thought, it’s an enormous waste of talent and potential.
  • The notion of increasing self-awareness. I’ve found that self-awareness builds on itself. The more genuine curiosity and humility we hold, the more we discover.
  • “Gaining in Mastery for decades.” Imagine continuing to work on mastery, in something as deceptively simple as recreational swimming, for decades. Imagine applying this same mindset to other skills we hope to develop in life: listening, learning to apologize, being courageous, connecting with people, writing, public speaking, presence…
  • “Limitless possibilities for further improvement.” Terry sees learning at a micro-level, the tiny subtle improvements, as joyful. So often we think of learning and growth as painful, something we must endure, because it can be uncomfortable. Terry knows that learning often feels like struggle. The question is, what would it take for us to convert that struggle into joy?

CEO of me

Each person we meet in a professional setting sees two things: the person we are and the role we play. Often, that role casts a long shadow, as people are quick to look for shortcuts in figuring out who they’re talking to and what that person brings to the table.

When my business card said, for five years, that I was head of fundraising at Acumen, I felt like my first job in every meeting was to convey to someone that I wasn’t “just the” fundraiser (indeed every great fundraiser I know says that they “aren’t a traditional fundraiser.”) There was and is a lot of baggage associated with being a fundraiser – many philanthropists would tell me that they experienced many fundraisers as seeing them as nothing more than big wallets waiting to be cracked, which itself tells you something about how we all tend to caricature people. Indeed it was always a sign that things were going well when someone would say to me, often with a hint of hesitation, “Uh, so, how did you get into fundraising anyway?”

The pernicious, less obvious constraints are those we place on ourselves. We let a narrow definition of a role or a title create boundaries around the way we see ourselves, how we walk in the world, and impact we dare to have.

To be clear, in any organization our first job is to do the job that our organization hired us to do – indeed, if we don’t do that with excellence, professionalism and precision then we haven’t paid the table stakes for a broader conversation.

At the same time, we are often the ones who box ourselves in, waiting for someone’s OK to even begin to think bigger in anything but the most private ways.

What would happen if you sent yourself an email signed:

Sincerely,

Your name

CEO of me

The best part is when, somewhere down the line, the bigger, more audacious, more impactful version of how you play the role helps you, and others, reconsider how they mistakenly categorized the role in the first place.