The Structure of an Apology

It’s not as hard as it looks if we ground our apology in facts.

We say the following:

It is a fact that this happened.

I understand that this happened.

I apologize to you for my role in making this happen / not stopping it from happening. 

I feel genuine remorse about the fact that it happened.

Owning our mistakes is one of the bravest, most empathetic things we can do. No fooling.