I notice this all the time with my kids.
I can’t solve problems for them.
Often, as they get older, they don’t even want my help any more.
But sometimes, just sometimes, I can say, “I think focusing on this part will make a big difference.”
And it does.
Because they have the skills. That’s not the problem.
Some of the time I can help them with diagnosis: how to apply their skills to this problem.
But most of the time it’s not even that. They have all the tools, it’s just that it feels uncomfortable–to them, to to anyone–to stick with and prioritize the hard bits.
As bosses and colleagues, as coaches and spouses and friends, we don’t need to have all the answers. Even if we had them, that wouldn’t matter, because they’d be our answers, not someone else’s.
What we do need to do is to listen attentively, to pay close attention, and, occasionally, by reflecting on our own experience, context and perspective, suggest a slightly different focus: a new lens through which to see a situation, a rejiggering of what could be at the very top of the list.
We shouldn’t be in the solutions-giving business. The answers we can provide are rarely just right, and, even if they were, it’s disempowering when an answer comes from someone other than the person facing the challenge.
But helping people channel their energy in the right way—that’s a great way to partner.