Use AI to Turn Meetings into Action

My friend Irwin reminded me today of two things:

  1. How good it feels to figure something out
  2. How dangerous that good feeling can be

Meaning, if you’re a thoughtful, analytical, caring person, there’s a significant psychological payoff in diagnosing something correctly.

Imagine this:

  • There’s something not quite right going on in your company / organization (someone is unhappy, some process isn’t working, some results are off)
  • You and a colleague or two get together to figure out what’s what
  • You have a great conversation and unearth important things
  • Voila! You come up with real clarity on what’s wrong and what needs to happen

That’s all great, but be careful about how good that “Voila!” feels.

What happens next, for many of us, is that we jump to the next thing: another meeting, another task.

And the risk isn’t simply that we’ll lose some of the texture or nuance of the clarity we had in the meeting, though that often happens.

The risk is the fact that the meeting feels like success. We got to the answer!

At the extreme, a great conversation that leads to no action is literally worthless.

Even if you don’t fall into this trap, is it possible that the psychological reward of experiencing that insight and clarity lead you to do 70%, or 60%, or 50% of what you need to do? Could it be less?

If so, I have a proposal for you.

  1. Start by scheduling differently. For any problem-solving meeting, keep the hour after the meeting free / scheduled for just you.
  2. In addition (optional), record the meeting with an AI tool. (You decide your comfort level with this; I’ve found it very helpful.) In addition, take whatever notes you’d normally take during the meeting.
  3. At the start of your scheduled hour after the meeting, go to your paid AI tool of choice. While everything is still 100% fresh in your mind, speak (not type) freely to the tool. What’s the problem you were trying to solve? What were the specific issues you worked through? What solutions did you come up with? Talk as you would talk to a colleague who would want to understand all the ins and outs. Lots of detail. All the little juicy bits. Everything.
  4. Finally, take that text and ask the AI to summarize what you’ve told it. Ask it to give you a well-defined structure: headline problem statement; detailed issues that were discussed; proposed solutions.

(Here’s a starter prompt: What I just described is the output of a 90 minute problem-solving meeting. Take that detail and write a structured summary of the headline problem, sub-issues, and all proposed solutions. Be as detailed as possible. Before you start, make sure to ask me for any additional context you need and/or any clarifying questions. I want you to be confident you understand everything I’m saying and my proposed solution.)

These steps—from your input to the first AI output—shouldn’t take more than 10 minutes: you talk for ~5 minutes, write a prompt, respond to questions from the AI tool, get the first summary. Now the fun begins.

Read the output the tool has given you and start working with and through the AI.

You might say/write things like “this point you made wasn’t quite right: [quote the point]. Here’s why:” and explain it in more detail. Do this both for things the AI didn’t explain well and for areas where reading the summary helps you see gaps you didn’t see before. Keep at it until you have a document you’re satisfied with. This step can easily take 30 minutes or more.

Once you’re mostly satisfied with the content, structure, tone, and detail, you’re ready to put the finishing touches on the document.

I find myself consistently asking the AI to be a more specific with its points / language / descriptions, and I inevitably go into the document and edit some parts myself. I also always ask for specific next steps, a timeline/workplan for all parties involved, and a 1-2 page executive summary.

Voila! again, but now your best thinking is turned into a detailed action plan. With this approach, you’re:

  1. Capturing, and acting on, that beautiful moment of insight you have at the end of a great meeting
  2. Seeing what a professional summary of those insights looks like, so you can make it better
  3. Forcing yourself to engage in further brainstorming to refine your idea
  4. Creating clear next steps and a timeline
  5. Documenting it all in ways that makes it easier for everyone to act

If before you were acting on 50% of your best thinking from the meeting, this approach gives you 150% or more.

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