More Than the Broken Parts

Since the start of COVID-19, I’ve been staying physically active but have been plagued by a series of small, nagging injuries.

At any moment, I have one or two parts of my body that hurt a lot, some combination of chronic knee pain from an old injury and new problems in my abdomen, forearm and, most recently, my heel.

None of these is serious, but all of them are quite painful, the plantar fasciitis topping the list of high-pain/low-severity injuries.

On the worst days, it hurts to stand up from a chair, to get down towards the floor to grab a shoe, to reach for a shot on the squash court or to start a slow jog. The pain is sharp enough that it makes me tentative. It is distracting enough that some days it’s hard to concentrate.

On the worst days, the pain is bad enough that it’s all I can see about my body—I get caught in a cycle of negative forever thinking. The hurt parts of my body so dominate my thoughts that when I look in the mirror I’m surprised: my physical reflection looks fine, healthy even, not like a series of broken ligaments and tendons that keep me from moving, from bending, from being carefree.

The mirror has it right this time. I am not just the parts of me that aren’t working. I’m the person who is active every day, chasing after squash balls and walking in the cold with my dogs and kids. Sure, a few things hurt sometimes, but mostly my body is doing a tremendous job of adapting, recovering and healing, even if it doesn’t do so as quickly as I would like.

So often, we discover a new flaw or limitation in ourselves and it paralyzes us. The “wrong” becomes our whole identity, our mind transforming it into all that we see when we see ourselves.

It is not all of us, it is just a small part of us. And it is not all bad.

It is there to teach us.

It is there so we can grow.

It is there to remind us that “now” is not “always.”

And most of all, it is neither our whole identity nor is it something that we are meant to endure until we can push it away.

It is something that we must, over time, integrate and incorporate into our understanding of self, making sense of and accepting this new part of who we are.

Then, in time, it can change and heal, and we can change and heal.

The Confidence to Cut

Jerry Seinfeld described the two personas we need to inhabit to be good writers.

The key to writing, to being a good writer, is to treat yourself like a baby, [to be] nurturing and loving, and then switch over to Lou Gossett in Officer and a Gentleman. and just be a harsh [expletive], a ball-busting son of a…When you’re writing, you want to treat your brain like a toddler. It’s just all nurturing and loving and supportiveness. And then when you look at it the next day, you want to be just a hard-ass. And you switch back and forth.

I love it: a gentle nurturer, treating my brain like a toddler, and then a hard-assed drill sergeant who is relentlessly reviewing, looking critically and, most important, cutting.

Most of the time, our writing has too many words. These extra words are a place to hide, an excuse for 80%-there thinking that’s directionally correct but still fuzzy.

The false safety of extra words and high-falutin language is how we avoid laying our ideas bare.

When we cut, our ideas stand naked and exposed to the world. They can be seen clearly, unadorned. The unadorned is bare, but it is also beautiful.

It’s an act of courage to cut away all the unnecessary bits, to stop burying our best thinking in extra blather.

We cut, we cut, we add a bit, and then we cut some more.

On and on until one of two things happens: either we learn that this idea isn’t good enough, or we discover the distilled essence of what we want to say.

Cutting is an act of confidence and bravery. When in doubt, cut.

AdAge is Wrong About The Lincoln Project

According to AdAge, the Lincoln Project, the anti-Trump PAC that ran ad after of scathing ad throughout 2020, was one of the best marketers of the year. In their words, “The conservative anti-Trump PAC made some of the most compelling and influential ads of the year.”

The purpose of the Lincoln Project was to get Republicans to defect from Trump. Disaffected Republicans created The Lincoln Project because they felt that Trump was destroying the country and the Republican Party. Their YouTube page has more than 350 videos, many viewed well over a million times, and they are some of the highest-quality political ads you’ll ever see.

The problem is, they weren’t influential.

In fact, 93% of registered Republicans voted for Trump in 2020, compared to 90% in 2016. Worse, according to a study by the Democratic super-PAC Priorities USA, the most popular ads had the least impact on voters in swing states,

The lesson is essential: we must always remember what marketing is.

Marketing is the act of persuading someone to take an action.

We consistently confuse who the “someone” is: it is not us, it is someone else.

The Lincoln Project convinced me of a lot of things; it also convinced Trump-haters of a lot of things. But I and they weren’t supposed to take a different action because of these ads.

As marketers, we struggle so much to create great content that, when we do, we’re quick to tell ourselves that we’ve done great work. And, we very well may have.

But our job as marketers isn’t to create great content. Our job is to persuade someone specific to take a particular action.

If you haven’t figured out who you’re trying to persuade, and if you haven’t figured out if they took the action, you’re not marketing. You’re just creating stuff and putting it out into the world.

Strategy and Conviction

Strategy is fundamentally about choices.

When we write down our (company, personal) strategy for the coming year, we are articulating the things we will prioritize differently, the things we will put more time and resources behind because we believe that doing so will lead to better results.

This means that all good strategy is about change. We implement our strategy by shifting from what we used to do—which was comfortable—to what we are going to do now—which is new, and therefore harder.

The bridge from here to there is conviction.

Conviction that the new path is right.

Conviction that we must give up some of the things that got us, even if that’s hard in the short term.

Conviction that even if we don’t see the yield of our new strategy immediately, we will give it time to play out before reverting to our old ways of doing things.

Conviction, of course, is itself a decision.

It’s a choice in the face of unknowns and uncertainties.

It’s a recognition that through the acts of believing and follow-through we shape reality, transforming something that could be into something that is.

Strategy without conviction is just words on a page.